Clik Jobs & The Cloud

Clik Jobs and the Cloud

A while back we covered the merits of Cloud vs Desktop software. Now that Clik Jobs has been out for a while, it’s worth clarifying where we are with cloud and desktop based environments.

Clik Service, the main office software to run your business, is desktop based. This means the software is physically installed on a pc or server in your own office.

The main advantages of this are:

  1. You don’t need a constant internet connection to access it.
  2. The speed, power, intuitive nature and adaptability of management-level software installed on your own computer is still greater than running your business through a web browser.
  3. You own the software and the data it contains, you’re not renting it.

The main disadvantage is that you can’t access Clik Service outside the office without a remote desktop connection. The speed of your internet will determine how usable it will be. But most people don’t want all of Clik Service on site anyway, just customer and job details.

This means that there is the need for a lighter mobile program that engineers can use out onsite, hence Clik Jobs. The Android or iOS app is cloud based. The term ‘cloud’ is an incredibly loose and overstated word; it generally just means ‘used through the internet’. Because it’s a buzzword which companies desperately try and shoe-horn in at every opportunity, a lot of people think it has some kind of special meaning or power. But the idea of accessing something via the web has long been around, someone in marketing just invented a word for it. We shall call him Chad, as he is probably American with very white teeth.

The way Clik Jobs works is that a when an engineer is assigned to a job in the office, the job is sent to our cloud servers (computers, admittedly very fast ones, which by the wonders of modern science are connected to the internet) then down onto the engineer’s phone.

The main advantages of this are:

  1. The jobs are physically downloaded onto the device. You don’t need a constant internet connection like you would with a web browser meaning you can work completely offline. This is a big advantage over any web browser based software whilst out onsite. Where internet can be flaky at best.
  2. The app is lightweight, quick and easy to use. The engineer doesn’t need to know anything about Clik Service in the office, just fill out simple job related boxes and click on the sync button to upload it.
  3. The app works on any Android or iOS device, which basically means any smartphone or tablet (unless you are a bit ‘out there’ and have a Windows phone).

So basically Clik Service is desktop based and Clik Jobs cloud based. And we feel that’s about right at the moment. A powerful desktop program to run everything in the office, a light mobile app whilst on site. Lovely.

Note: Seeing as how many times the word is mentioned, I had to double check whether ‘internet’ should be spelt with a capital I. The answer, according to Wikipedia (so it’s definitely true) is that some people do, some don’t. The BBC, the Times and the Guardian all use a lower case ‘i’, where as Time magazine and the New York Times use upper case, although weirdly contradicted themselves with an article saying it should be lower case because it’s now so common and has changed from a proper noun to a generic term, ie television, radio etc. CNN changed to ‘internet’ in 2010. It seems to be a surprisingly contentious subject and am now more confused than before.

Post by Ed Gunner.

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